“I believe that time is our most valuable resource and we only get to spend it once. It is my hope that the time you spend with us is well spent.” –Derrick Wilson
Fifteen years ago, more than a dozen local, independently-owned businesses provided office equipment in the Pittsburgh area. Today, five exist. But only one remains independent and locally owned. That company? The Wilson Group.
An oligopoly now exists in Pittsburgh, which means that, over the years, major equipment manufacturers from out of town purchased local office equipment companies and controlled the products they sold. Local sales and service technicians were replaced by automated call centers outside of Pittsburgh. The era of relationship-based business and face-to-face customer service seemed to end.
Derrick Wilson was Vice President of Sales for one of these companies, Amcom/Xerox. He experienced firsthand how employees and customers suffered in transitioning to a centralized business model. Local business decisions had to be routed outside of the Pittsburgh region, wasting time, money and taking away customer control. Mr. Wilson resigned and launched The Wilson Group a year later, the only locally owned and operated MBE of its kind in Pittsburgh.
Freedom to choose the best products for our customers. Local service technicians show up in person the same day you call. A leadership team who knows the business inside and out. A stocked local warehouse. These are the hallmarks of The Wilson Group.
The result? 644% growth in our first three years, earning The Wilson Group 1st place in the Pittsburgh Business Times “Top 100 Fasting Growing Companies” for 2015 and 1st place in the “Best Places to Work” (mid-size category) for 2016. We’re truly humbled and grateful.