Wilson ITM’s one-call, one-contact proposition delivers a one-of-a-kind range of services that goes beyond what traditional IT providers can offer. We will work with you to understand the unique needs of your organization, so you can act with confidence. We can provide:
- 24/7 Help Desk
- Network Infrastructure Management
- Remote and Onsite Device Management
- Cyber Security
- Backup and Disaster Recovery
- Email and Cloud Services
Call us today at 412-586-7191 or email itm@thewilsongroup.com
to begin your consultation and assessment.
Help Desk
The team of experts at our service desk provides Tier 1 through Tier 4 support to every user and endpoint in your organization. You’ll never have to wait for a call back or listen to an automated attendant again. Our experienced technicians–right here in the USA–will provide the expertise and support you need when you need them.
Remote Monitoring and Security
We know that information security is critical in today’s environment. Our Network Operations Center (NOC) provides advanced engineering solutions to design, install, manage, monitor, and protect every aspect of your networking environment. We offer advanced endpoint protection and cybersecurity assessments and services, and our proactive remote monitoring ensures that your critical systems are secure and operational.
Backup and Disaster Recovery
We offer a full range of disaster-recovery solutions to protect the data essential to your operations, including both cloud-based and on-premises retention and frequent and regular backups of entire servers, individual endpoints and specific critical data files.
Technology Consulting
Since our founding, clients of The Wilson Group have recognized our commitment to achieving a deep understanding of their organization’s needs, and an uncommon willingness to serve them. We know that intelligent technology management is the engine that drives every successful enterprise. We will assess your operations, develop an integrated technology strategy and create a sustainable program to position your organization for success now and into the future.
Outsourced Staffing
Finding and retaining the right technological talent with the critical competencies to meet your organization’s needs is one of the most pressing challenges confronting any enterprise. Whether the best solution for you is temporary or seasonal help, part-time on-site support, or a full-time dedicated staff member, we will help you build the IT staff that will manage your technology so you can manage your business.
Is your IT system the strategic asset you once hoped it would be?
Are you just getting started on a proactive IT strategy?
Have you been disappointed by one-size-fits-all IT management services?
Is your IT team in need of support due to rapidly evolving technology needs?
ITM = INTELLIGENT TECHNOLOGY MANAGEMENT
Call us today at 412-586-7191 or email itm@thewilsongroup.com to begin your own consultation and assessment